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Yes, support is very important and response times are also important.
How large, complex, or busy a web site is will also impact on the perception of performance.
The terms of their contract (minimum 12 months for most plans) differ from their .com, au and sites (obviously an oversight on their part).
Despite offering Australian pricing, servers are in america/europe.
Gives 10 POP email-box, only 1 set up free at the first time(set as much as u can @ the first time I suggest). u have to accept all describe above, without reasons...
Cuz it just cost 2 movie tickets per month...u tell me.
Can't have top-level domain name on it, but sub-domain's not too bad...
I have noticed that this forum continues to be asked the same question "Does any body know a good web host? I was wondering if the mods on this board would make a sticky so that people could place a comment (on experience only) of what they think about web hosting companies. Desc: Only been with them for two months, but they seem pretty good. Desc: Great flexibility with control panel from DNS settings, parked domains, subdomains, email, autoresponders, scripting, pretty much everything to do with hosting.
I know myself that this would help, as I have now moved between three US hosting companies due to the fact that their quality of service is very poor. NETWeb: https:// 8 out of 10Support: (Both Win 2000 and Unix Servers), ASP. Best feature is the support 24x7....manned help desk for email support by real technicians who seem to fix your problems/queries within the first few dialogs.
Domain took a while to register, but it was plain sailing after it did.
Very reliable so far, no down time that I know of...